Fit for HSW: We train your production staff and service technicians individually or in intensive seminars with up to four participants. Training covers:

  • Introduction of the Post Box System (PBS) and/or Mail-Piece-Control (MPC)
  • Working with documentation, the operator manual and our spare parts service
  • Setting up and configuring the system
  • Fine adjustment for optimal mail flow
  • Independent exchange of parts subject to wear
  • IT-guided error analysis and troubleshooting (Messtrace (measurement and tracing software for recording system processes and errors), data backup)
  • Training and performance of maintenance, service and control activities
  • Introduction to the web-based service module

The participants receive for each seminar extensive training documentation as well as access data to our web-based service module. The seminar lasts 4 days (in some cases longer) and can be conducted at our plant in Augsburg or directly onsite in the integrated system environment by one of our experienced service technicians. Seminars can be conducted in English or German. Please send you training requirements to or read up on the latest training dates with available seats in our News area. We will arrange accommodation for the participants here in Augsburg. We would be pleased to send you an appropriate offer.